Assessing the Link between Family Perceptions of Their Needs and Satisfaction with Emergency Department

Abstract

Background: Assessing the link between family perceptions of their needs and satisfaction with the Emergency Department (ED) in the Kingdom of Saudi Arabia (KSA) requires consideration of both universal factors affecting healthcare satisfaction and the unique cultural, social, and healthcare context in Saudi Arabia. Family dynamics and healthcare practices in KSA may influence how families perceive their needs and how satisfied they are with the care their loved ones receive in the ED.