Patient Satisfaction with Clinical Laboratory Services and Related Factors among Patients Attendance in Outpatient Departments

Abstract

Background: The quality of laboratory services is a fundamental component of healthcare delivery, as laboratory tests help diagnose, monitor, and manage medical conditions. In Saudi Arabia, clinical laboratories play a crucial role in supporting outpatient care, especially in diagnosing common illnesses, chronic diseases, and conditions requiring specialized attention. As part of the Kingdom’s Vision 2030, the Saudi government has emphasized the improvement of healthcare services, including laboratory diagnostics, to enhance overall health outcomes and patient satisfaction.